FREQUENTLY ASKED QUESTIONS
Yes, what you see is exactly what you get. All product photos are taken in-house and represent the actual items you’ll receive. We believe in full transparency, no surprises. From packaging to product quality, what you see is what you get.
Once you complete your purchase, a detailed sales receipt will be emailed to you instantly. You can also view your order history and receipts by logging into your account on our website. No account? No worries just check your inbox (and spam folder, just in case).
We get it — sometimes the vibe isn’t quite right. To initiate a return, just contact our support team within 7 days of receiving your order at newportbitch@gmail.com Products must be unopened, unused, and in original packaging. Once approved, we’ll guide you through the return process and issue a refund or store credit.
Yes, most of our bestsellers are restocked regularly. If something you love is sold out, it probably won’t stay that way for long. We recommend signing up for restock alerts or our newsletter to be the first to know when it’s back. Good things (and good highs) are always worth the wait.
We currently ship to select states within the U.S.